A Note About Children. We do not intentionally gather personal data about visitors who are under the age of 13.
Collection of your Personal Information
El Quetzal Web site. El Quetzal collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. El Quetzal also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by El Quetzal. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by El Quetzal for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the El Quetzal Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through El Quetzal public message boards, this information may be collected and used by others.
Feedback Services. El Quetzal provides online feedback collection services to its clients. Typically clients provide El Quetzal with data on customers and other stakeholders such as name, company, location and email address, which El Quetzal uses to invite participants to complete surveys or feedback forms.
Choices regarding your Personal Information
Changes to Personal Data. You may change any of your Personal Data in your account by calling 571-299-1835 or emailing privacy@ElQuetzal.com. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.
Use of your Personal Information
El Quetzal Web site. El Quetzal collects and uses your personal information to deliver the services you have requested. El Quetzal also uses your personally identifiable information to inform you of other products or services available from El Quetzal and its affiliates. El Quetzal may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
El Quetzal does not sell, rent or lease its customer lists to third parties. El Quetzal may, from time to time, share information about you on behalf of external business partners about a particular offering that may be of interest to you. In addition, El Quetzal may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to El Quetzal, and they are required to maintain the confidentiality of your information.
El Quetzal does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
El Quetzal keeps track of the Web sites and pages our customers visit within El Quetzal, in order to determine what El Quetzal services are the most popular. This data is used to deliver customized content and advertising within El Quetzal to customers whose behavior indicates that they are interested in a particular subject area.
El Quetzal Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on El Quetzal or the site; (b) protect and defend the rights or property of El Quetzal; and, (c) act under exigent circumstances to protect the personal safety of users of El Quetzal, or the public.
Feedback Services. To collect feedback on behalf of our clients, El Quetzal is provided access to the data, which may reside on El Quetzal, client or third-party systems. El Quetzal treats the collected feedback according to the terms of this policy, and treats it as highly confidential in accordance with the terms of our client agreements. Only a limited number of authorized employees are allowed access to the Client data.
The El Quetzal Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize El Quetzal pages, or register with El Quetzal site or services, a cookie helps El Quetzal to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same El Quetzal Web site, the information you previously provided can be retrieved, so you can easily use the El Quetzal features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the El Quetzal services or Web sites you visit.
Security of your Personal Information
We are committed to protecting the security of your personal data. We use a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Despite these measures, you should know that Company cannot fully eliminate security risks associated with personal data and mistakes may happen.
Changes to this Statement
El Quetzal will occasionally update this Statement of Privacy to reflect company and customer feedback. El Quetzal encourages you to periodically review this Statement to be informed of how El Quetzal is protecting your information.
El Quetzal welcomes your comments regarding this Statement of Privacy. If you believe that El Quetzal has not adhered to this Statement, please contact El Quetzal at firstname.lastname@example.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.